Services
Opera Sales and Catering & OSEM Consultants
In the dynamic realm of hospitality, effective event management is paramount for hotels seeking to attract group bookings, host memorable gatherings, and maximize revenue opportunities. Opera Sales & Catering (S&C), a comprehensive software solution offered by Oracle Hospitality, serves as a powerful tool for streamlining the entire event lifecycle, from initial inquiry to post-event analysis. However, harnessing the full potential of Opera S&C often requires specialized expertise and customization tailored to each hotel's unique requirements. This is where our team of Opera S&C consultants come into play, offering strategic guidance and support to hotels aiming to optimize their event management capabilities.
Implementation & Planning
Our Opera S&C consultants collaborate closely with hotel stakeholders to assess existing workflows, identify pain points, and develop a tailored implementation strategy. This includes configuring the software to align with the hotel's specific event types, spaces, pricing structures, and branding guidelines.
Training and Support
Transitioning to a new event management system can be challenging for hotel staff at all levels. Our Opera S&C consultants provide comprehensive training programs, both onsite and remote, tailored to different roles and responsibilities within the organization. Ongoing support services, including helpdesk support and troubleshooting assistance, ensure that staff members can effectively navigate the software and resolve any issues that arise.
Customization and Integration
To meet the diverse needs of different hotels, our Opera S&C consultants will customize the software to accommodate unique requirements, such as specialized reporting metrics, integration with other hotel systems (e.g., PMS, CRM), and multi-property functionality. This ensures seamless integration with existing processes and maximizes operational efficiency.
Optimization and Best Practices
As hotels adapt to changing market dynamics and guest expectations, our Opera S&C consultants offer guidance on best practices for optimizing event management processes, enhancing sales strategies, and leveraging data analytics to drive business growth. They also provide recommendations for software updates, performance enhancements, and industry trends to keep the hotel's event management capabilities ahead of the curve.
Expert Guidance for Hospitality Excellence
At HTPL, we offer specialised consulting services to help hospitality businesses thrive in a digital world. Our team provides strategic insights and practical solutions, from optimising digital experiences to enhancing operational efficiency, tailored to the unique needs of hotels and resorts.