Opera Sales & Event Management

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Opera Sales & Event Management

Opera Sales and Event Management (OSEM) is a comprehensive software solution designed to streamline sales processes and efficiently manage events for businesses. The system allows management of rooms, meetings, and events from a single database, making it easy for different departments to work collaboratively. The cloud-based application untethers staff from desks, freeing them to take Sales and Event Management for off-site customer visits or on-property site inspections. Its mobile nature means inventory checks and booking changes can be done on the go, enhancing efficiency.
When integrated into a website, OSEM enhances the website's capabilities by providing a seamless platform for sales and event management.

OPERA S&E Features

Streamlined Processes
Opera Sales and Event Management software helps streamline sales processes by integrating various tasks such as lead management, prospecting, quoting, and closing deals into one platform. This integration reduces the need for manual data entry and improves efficiency.
Enhanced Customer Relationship Management (CRM)
Opera Sales and Event Management software typically includes CRM features that allow businesses to manage customer relationships more effectively. This includes tracking customer interactions, managing customer data, and providing personalized communication to enhance the customer experience.
Better Insights and Reporting
The software provides valuable insights into sales performance, customer behavior, and event success through robust reporting and analytics features. This enables businesses to make data-driven decisions and optimize their sales and event strategies.
Mobile Enabled
Sales and Event Management is mobile enabled, running on any commercially available tablet device, OPERA Cloud Services are browser, operating system, and device agnostic. The applications can run on mobile devices without the need for VPN or dedicated connections. Provide sales with the power of OPERA while meeting with customers on the road; all areas can be viewed and managed from a tablet. Empower catering and banquet staff members by letting them use the application during site inspections, for quick updates on the go, or for an in-depth view of customer bookings.
Improved Communication
The software enables better communication among team members by providing a centralized platform for sharing information about leads, prospects, and ongoing events. This helps teams collaborate more effectively and ensures everyone is on the same page.
Increased Sales Productivity
By automating repetitive tasks and providing tools for tracking sales activities, Opera Sales and Event Management software helps sales teams increase their productivity. This allows them to focus more on closing deals and less on administrative tasks.
Efficient Event Management
For businesses involved in event planning, Opera Sales and Event Management software offers features such as event scheduling, attendee management, registration, ticketing, and post-event analysis. This comprehensive suite of tools simplifies the event management process and ensures successful outcomes.
Customization and Scalability
Opera Sales and Event Management software is often customizable to suit the specific needs of different businesses and can scale with the growth of the organization. This flexibility ensures that businesses can adapt the software to their unique requirements as they evolve over time.
Comprehensives Dashboards
Opera Cloud comprehensive dashboards provide users with a centralized hub for monitoring and analyzing various aspects of their sales and event management operations. In its ability customize the available dashboard by user specific logins, the system is flexible to meet specific user requirements.

Multi Property Capability

Opera PMS (Property Management System) offers robust features for managing multiple properties within a single system, known as Opera PMS Multi-Property. This solution is particularly beneficial for hotel chains and groups, allowing them to streamline operations, enhance data consistency, and improve overall management efficiency across different locations.

  • Centralized Reservations Management

  • Shared Guest Profiles Across the Hotel Chain

  • Centralized Administration

  • Multi-Property Rate Management

  • Inter-Property Billing and Transfers

  • Centralized Inventory and Availability

  • Corporate and Group Bookings

  • Centralized Reporting and Analytics

Expert Guidance for Hospitality Excellence

At HTPL, we offer specialised consulting services to help hospitality businesses thrive in a digital world. Our team provides strategic insights and practical solutions, from optimising digital experiences to enhancing operational efficiency, tailored to the unique needs of hotels and resorts.

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